Explera

Candidate privacy notice

How we handle your data

Version 2026-09 · last updated 23 September 2026

This notice explains how Explera Group ("Explera", "we") collects and uses personal data when you apply for a job, join our talent community or use this careers website. When you submit an application you are asked to confirm that you have read this notice and consent to the processing described here.

Who is responsible for your data

The Explera entity that is hiring for the role you apply to is the controller (data fiduciary) of your application. Talent-community profiles are held by Explera DMC Limited on behalf of the group. The entities and the laws that apply to them are:

Hiring entities, applicable law and retention period
EntityLawRetention after the process ends
Explera DMC LimitedPersonal Data (Privacy) Ordinance (PDPO)24 months
PT Explera IndonesiaLaw No. 27 of 2022 on Personal Data Protection (PDP Law)24 months
Explera Vacations Pvt LtdDigital Personal Data Protection Act, 2023 (DPDP)24 months
Explera Japan K.K.Act on the Protection of Personal Information (APPI)24 months
Explera Korea Co., Ltd.Personal Information Protection Act (PIPA)24 months
Explera (Thailand) Co., Ltd.Personal Data Protection Act B.E. 2562 (PDPA)24 months

What we collect

  • Identity and contact details: name, email address, mobile number (stored in international E.164 format), country and city.
  • Professional details: resume, cover letter, LinkedIn profile, current employer, years of experience, languages, notice period, and current and expected salary.
  • Your answers to screening questions for the role.
  • Records of the recruitment process: stage changes, interview schedules, recruiter notes, scorecards and offers.
  • Technical data: IP address (for spam protection and security logs) and the date and version of the consent you gave.

We do not ask for sensitive data such as religion, health, caste or biometric data. Please do not include it in your resume.

Why we use it

  • To assess your application, contact you, arrange interviews and, if successful, make an offer and prepare your employment record.
  • For talent-community members, to contact you about future roles in the countries and teams you choose.
  • To meet legal obligations such as work-permit checks and record-keeping.
  • To send updates by email and, only if you opt in, by WhatsApp.

Some roles use knock-out screening questions (for example, a required language level or work authorisation). A recruiter reviews every application; no decision is made solely by automated means.

Who can see it

Recruiters, HR staff and interviewers of the hiring entity, and the hiring manager for the role. Our service providers (hosting, email delivery and, if you opt in, WhatsApp Business) process data on our instructions. Because Explera operates in six countries, your data may be transferred between Explera entities in India, Thailand, Japan, South Korea, Indonesia and Hong Kong; each transfer is protected by intra-group agreements and the safeguards required by the laws above.

How long we keep it

We keep an application for the retention period shown in the table for the hiring entity, counted from the end of the recruitment process. After that period the record is automatically anonymised: personal details are removed and only statistical data remains. If you are hired, your data moves to your employee record and our employee privacy notice applies.

Your rights

Depending on where you are, you can ask to access, correct, update, port or delete your data, withdraw consent, object to processing, nominate another person to exercise your rights (India) and complain to the data protection authority. Withdrawing consent does not affect processing already carried out.

  • From your application status page you can withdraw your application or request deletion of your data at any time. Find your status link.
  • Or email hr@expleradmc.com with the subject "Data request". We reply within 30 days, or sooner where local law requires.

Security

Data is encrypted in transit, resumes are stored in access-controlled storage and downloaded only through short-lived signed links, and access is limited to staff of the hiring entity with two-factor authentication.

Destination websites

This notice covers the careers website. Our brand websites (explera.co.th, explera.jp, explera.kr, explera.id, explera.in, explerainc.com) have their own privacy notices.

Changes

We update this notice when our practices change. The version number above changes with every update, and we record which version you accepted.